Terms of Service — Shoply

Last Updated: August 10, 2026

Welcome to Shoply. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using Shoply, you confirm that you are legally capable of entering into an agreement and that the information you provide is accurate and complete.

Shoply reserves the right to refuse service, cancel orders, or restrict access to our website when necessary.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, colors and appearance may vary slightly depending on your device or screen settings.

Shoply reserves the right to:

• Change product information at any time.
• Modify product prices without prior notice.
• Discontinue products.
• Limit product quantities.
• Correct errors or inaccuracies on the website.

3. Orders

When you place an order, you are requesting to purchase the selected products from Shoply.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that your order will be fulfilled.

Shoply reserves the right to cancel or refuse an order for reasons including:

• Product availability issues
• Incorrect pricing or product information
• Incorrect or incomplete customer information
• Suspected fraudulent activity
• Payment problems
• Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded.

4. Pricing and Payment

All prices displayed on the Shoply website are subject to change without prior notice.

You agree to provide accurate and complete billing and payment information when placing an order.

Shoply is not responsible for payment failures, delays, or issues caused by banks or third-party payment providers.

5. Shipping and Delivery

Shoply offers free shipping on eligible orders.

Our standard delivery timeframe is 5–7 business days. Delivery times may vary due to courier delays, weather, public holidays, incorrect customer information, or other circumstances beyond our reasonable control.

Please ensure that your delivery address and contact information are correct before completing your order.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers may request a return within 7 days of delivery, subject to the conditions stated in our Refund & Return Policy.

Approved returns are eligible for a full refund, while return shipping costs are the responsibility of the customer.

7. Order Cancellations

If you want to cancel an order, please contact Shoply as soon as possible.

Cancellation requests cannot be guaranteed once an order has been processed or shipped.

8. Website Use

You agree to use the Shoply website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or functionality of the website.
• Copy or reproduce website content without permission.
• Upload viruses, malicious code, or harmful material.
• Use our website to infringe upon the rights of others.

9. Intellectual Property

All content on the Shoply website, including logos, graphics, product images, photographs, text, designs, videos, and website layouts, is owned by or licensed to Shoply unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

10. Third-Party Services

Shoply may use third-party services such as payment processors, courier companies, analytics providers, and other service providers.

These third parties may have their own terms and policies. Shoply is not responsible for the policies, practices, or services of third parties.

11. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not guarantee that all website information will always be complete, accurate, or error-free.

Shoply reserves the right to correct errors and update website information at any time without prior notice.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Shoply will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Shoply is also not responsible for delays or interruptions caused by circumstances beyond our reasonable control, including courier problems, technical failures, natural disasters, or other unforeseen events.

13. Changes to These Terms

Shoply may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes shall be handled according to the applicable laws and jurisdiction of Pakistan.

15. Contact Us

If you have any questions about these Terms of Service, please contact Shoply Customer Support through the contact information provided on our website.

By using the Shoply website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.